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Privacy Policy

Effective date: August 5, 2025
 

1. Who We Are

This website is operated by Nicwi B.V., trading under the name Biogolf, located at:
Daggelderseweg 2, Woerden, The Netherlands
Contact: info@biogolf.eu

We take your privacy seriously and are committed to protecting your personal data.
 

2. What Data We Collect

When you visit our website or fill in a contact form, we may collect the following information:

  • Your name

  • Email address

  • Company or golf club name

  • IP address

  • Data about your usage of the website (via cookies and Google Analytics)
     

3. How We Collect Your Data

We collect your data when you:

  • Fill out the contact form on our website

  • Visit our website (via cookies and analytics tools)

We do not currently collect personal data via newsletter signups or embedded third-party services.
 

4. Why We Collect Your Data (and Legal Basis)

We process your data to:

  • Respond to your inquiry or request

  • Send samples or follow-up information

  • Improve our website and user experience through analytics

  • Reach out with relevant marketing in the future (non-automated)
     

We process your data based on:

  • Your consent, when you fill out the contact form

  • Our legitimate interest in responding to business inquiries and improving our services

We do not currently send marketing emails or use your data for automated decision-making.
 

5. Who Can Access Your Data

Only authorized Biogolf team members have access to your data. We do not share your data with third parties, except for service providers we rely on to operate our website and tools, such as:

  • Google Analytics (for usage statistics)

  • Wix (our website hosting platform)

  • Google Workspace (for email communication)

These parties process data on our behalf and do not use it for their own purposes.
 

6. Where and How We Store Your Data

Your data is securely stored in:

  • Google Workspace (email)

  • Our Wix website environment

  • Internal spreadsheets used for follow-up

We aim to transition to a secure CRM system in the near future.
 

7. How Long We Keep Your Data

We store personal data only for as long as necessary to fulfill the purpose it was collected for.
Contact form submissions are currently stored for a maximum of 12 months, unless further communication is ongoing.

We’re also working toward implementing a formal data retention policy in line with GDPR best practices.
 

8. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Correct or update it

  • Request deletion

  • Object to processing

  • Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise any of these rights, email us at info@biogolf.eu. We aim to respond within 1–2 business days.
 

9. Cookies

We use cookies and similar technologies to analyze website traffic and improve your browsing experience. This includes tools like Google Analytics.

You can read more about what cookies we use, how long they’re stored, and how to manage your preferences in our full Cookie Policy.

We are currently working on implementing a cookie banner to give you more control over what is stored.
 

10. Changes to This Policy

We may update this policy as our website or data practices evolve. Any changes will be posted on this page with an updated effective date.

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